Services Offered
Over 20 years in business and still growing! We work with over 550 OEMs, Manufacturers, Channel Partners, over 250,000 End Users, and support more than 500+ OEM products.
Simply the Best Nationwide Technical Field and Depot Service Solution
We have expanded and improved our superior service model:
- All services available toll free, electronically or via www.servright.com
- Calls are handled by skilled and responsive service personnel
- Centralized call management response. We can coordinate multiple service parties for any technical support solution.
- Nationwide "skilled hands" - Over 3,500 ServRight Field Service Technicians available in every zip code for maintenance, project management and cabling services + Direct Technicians Available in Major Metropolitan Areas
- Multiple On-Site Service Plans
- Depot Services: Advanced Exchange, Staging, Refurbishment Services/Regional stocking depots/parts procurement
- "Build Your Own" Service Plan Model
Flexible Maintenance, Project Management and Cabling Service Plans
We have the unique capacity to customize client agreements to suit any requirement - let us design a program for you that delivers the right service for the right price.
- Contract or T&M Maintenance Offerings: ServRight's Contract or T&M Maintenance Offerings can be customized to fit any need
- National Project Implementation, Upgrades and IT rollouts. We can supply the workforce for all types of national project rollouts
- Cabling Support: BICSI Certified Technicians provide project analysis and management, national rollouts, design and installation certification and service
Customer Focused
Our members, partners and customer profit and succeed through their business relationships with us.
- End-User Satisfaction - We back your contractual SLA commitments with field and call center support
- Flexibility - Customized programs for your particular service needs
- Cost Containment - Reduced Cost Per Resolution through analysis and metrics to continuously improve
- Access to information - Daily management reports and real-time updates on all service activity
- Ease of Doing Business - We tailor our procedures to fit yours